bet.100 Privacy
Policy

Introduction

This Privacy Policy (the "Policy") is issued by bet.100 (the "Company," "we," "us," or "our"), the operator of the online casino and sports betting platform at https://bet100.vu (the "Platform"). bet.100 operates under a license issued by the Philippine Amusement and Gaming Corporation ("PAGCOR") and is committed to protecting the privacy and personal data of all users of the Platform ("you," "Player," or "User").

This Policy governs the collection, use, storage, disclosure, and protection of personal data provided by or collected about you in connection with your use of the bet.100 Platform. It is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission ("NPC").

By registering on, accessing, or continuing to use the bet.100 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue your use of the Platform immediately.

Personal Data We Collect

bet.100 collects personal data from you directly when you register, use the Platform, or interact with our customer support team, and automatically through your use of the website and services. The categories of personal data we collect include:

2.1 Registration and Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify that you are 21 years of age or older)
• Philippine mobile number and email address
• Username and hashed password
• Mailing address (required for certain verification and regulatory purposes)

2.2 Know Your Customer (KYC) and Identity Verification Data

• Government-issued ID document number and type (UMID, Driver's License, Passport, or Philippine National ID)
• Photograph of government-issued ID (front and back)
• Selfie photograph for facial verification where required
• Source of funds declarations for accounts exceeding PAGCOR-mandated thresholds

2.3 Financial and Transaction Data

• GCash account number, Maya account details, or other linked payment method identifiers
• Deposit and withdrawal transaction records, amounts, dates, and payment method used
• Bank account details where bank transfer methods are selected
• USDT wallet addresses where cryptocurrency transactions are conducted

2.4 Gameplay and Betting Data

• Game session records including wagers placed, game outcomes, and session duration
• Sports betting and esports wager history
• Bonus and promotional credits claimed and wagering progress
• Responsible gaming limits set and self-exclusion status

2.5 Technical and Device Data

• IP address, device type, and operating system
• Browser type and version
• Geolocation data (country and region level) to verify jurisdictional eligibility
• Session logs, page visit history, and click-stream data within the Platform

2.6 Communications Data

• Live chat transcripts and support ticket records
• SMS and email communications sent to or received from your registered contact details
• Survey responses and player feedback where submitted voluntarily

How We Use Your Personal Data

bet.100 processes your personal data for the following purposes. Each purpose is supported by a legal basis as described in Section 4 of this Policy.

Legal Basis for Processing

bet.100 processes personal data only when a valid legal basis exists under the Data Privacy Act of 2012 and applicable PAGCOR regulation. The legal bases relied upon are:

• Contract Performance: Processing necessary to fulfill the service agreement with you, including account management, game delivery, and payment processing.
• Legal Obligation: Processing required to comply with Philippine law, including PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA, RA 9160 as amended), and the Data Privacy Act.
• Legitimate Interest: Processing necessary for bet.100's legitimate interests in platform security, fraud prevention, and responsible gaming monitoring, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including for direct marketing communications. You may withdraw consent at any time by adjusting your communication preferences in account settings or contacting our Data Protection Officer.

Data Sharing & Disclosure

5.1 Regulatory and Law Enforcement Authorities

bet.100 is legally required to disclose personal data and transaction records to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government agencies where mandated by law or upon receipt of a valid legal order. Such disclosures are made in strict accordance with applicable legal requirements.

5.2 Game and Technology Providers

Certain personal data — including account identifiers and session data — is shared with third-party game providers including Pragmatic Play, Ezugi, JILI, PG Soft, and other content providers whose games are available on the bet.100 Platform. These providers act as Personal Information Processors under data processing agreements with bet.100 and are bound by confidentiality and data protection obligations consistent with this Policy.

5.3 Payment Processors

Financial data and identity verification data is shared with payment processors — including GCash (GCash Padala, Inc.), Maya (PayMaya Philippines, Inc.), Visa, Mastercard, and partner banks including BPI, BDO, and Metrobank — to the extent necessary to process your deposit and withdrawal transactions. These processors operate under their own privacy policies and applicable BSP and Philippine data protection regulations.

5.4 KYC and Verification Services

Identity document data and biometric information may be shared with third-party KYC verification service providers to verify your identity and age in accordance with PAGCOR requirements and AMLA obligations. All KYC processors are bound by data processing agreements requiring confidentiality and data security standards no less stringent than those maintained by bet.100.

5.5 No Sale of Personal Data

bet.100 does not sell, rent, or lease your personal data to third parties for their own marketing or commercial purposes. Personal data is not shared with advertising networks, data brokers, or third-party marketers without your express prior consent.

Data Retention Periods

bet.100 retains personal data only for as long as necessary to fulfil the purposes set out in this Policy or as required by applicable law. The following retention standards apply:

• Active Account Data: Retained for the duration of your registered account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements.
• KYC and Identity Documents: Retained for a minimum of five (5) years from the date of account closure, as required under Philippine AMLA obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLA and PAGCOR record-keeping rules.
• Customer Support Communications: Retained for a period of two (2) years from the date of the last communication, unless a dispute or legal proceeding requires longer retention.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following its withdrawal, to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

Data Security

bet.100 implements a comprehensive information security programme appropriate to the nature and sensitivity of the personal data we process. Security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser and the bet.100 Platform is encrypted using AES-256 standards — equivalent to those used by Philippine commercial banks and BSP-supervised financial institutions.
• Password Hashing: Account passwords are stored using industry-standard bcrypt hashing with salting. Plain-text passwords are never stored or transmitted.
• Two-Factor Authentication (2FA): Optional SMS-based 2FA is available to all registered Players to protect against unauthorized account access.
• Access Controls: Access to personal data systems is restricted on a need-to-know basis, with role-based permissions, audit logging, and mandatory access reviews.
• Vulnerability Management: The Platform undergoes regular security assessments, including penetration testing and code review, conducted by qualified information security professionals.
• Incident Response: bet.100 maintains a documented security incident response procedure. In the event of a personal data breach, affected individuals and the National Privacy Commission will be notified within seventy-two (72) hours, as required under the Data Privacy Act.

Cookies & Tracking Technologies

bet.100 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain session security, and understand how the Platform is used. The categories of cookies we use are:

• Essential Cookies: Strictly necessary for the Platform to function, including session management, authentication, and security. These cannot be disabled without disrupting Platform functionality.
• Functional Cookies: Used to remember your preferences — such as language settings and responsible gaming limit configurations — between sessions.
• Analytics Cookies: Used to understand aggregate usage patterns on the Platform, including page visit frequency, session duration, and navigation paths. This data is processed in aggregate and is not used to identify individual users.
• Security Cookies: Used to detect and prevent fraudulent login attempts, account takeover attempts, and automated abuse of the Platform.

bet.100 does not use third-party advertising or behavioural tracking cookies. You may configure your browser to refuse or delete cookies; however, disabling essential cookies will impair your ability to use the bet.100 Platform.

Your Data Rights

Under the Philippine Data Privacy Act of 2012 and applicable NPC regulations, you have the following rights in respect of your personal data held by bet.100:

• Right to be Informed: The right to be informed of how your personal data is collected, used, stored, and disclosed — as set out in this Policy.
• Right of Access: The right to request a copy of the personal data we hold about you, including transaction records and KYC data on file.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. For account data, corrections can be made via account settings or by contacting support.
• Right to Erasure or Blocking: The right to request deletion or blocking of personal data where it is no longer necessary for the purposes for which it was collected, or where it was unlawfully processed — subject to bet.100's legal retention obligations.
• Right to Object: The right to object to processing based on legitimate interests or for direct marketing purposes. Opt-out of marketing communications is available in account settings.
• Right to Data Portability: The right to request your personal data in a structured, commonly used, machine-readable format for transfer to another Personal Information Controller, where technically feasible.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe bet.100 has processed your personal data in violation of the Data Privacy Act.

To exercise any of the above rights, please contact bet.100's Data Protection Officer via the contact details in Section 14 of this Policy. We will respond to all verified data rights requests within thirty (30) days.

Minors & Age Verification

The bet.100 Platform is strictly intended for adults aged twenty-one (21) years and above. bet.100 does not knowingly collect personal data from individuals under the age of 21. All registrations undergo age verification, and accounts found to have been created by or on behalf of a minor will be immediately closed and all associated data deleted, with any deposited funds returned.

Parents and guardians are encouraged to use parental control tools available on their devices to prevent minors from accessing gambling platforms. If you discover that your minor child has registered on bet.100, contact our support team via live chat immediately.

Cross-Border Data Transfers

In connection with the operation of the Platform, certain personal data may be transferred to or processed in countries other than the Philippines — for example, in connection with game providers, cloud infrastructure services, or KYC verification providers operating in other jurisdictions.

Where personal data is transferred outside the Philippines, bet.100 ensures that adequate safeguards are in place to protect such data, including the use of data processing agreements incorporating the standard contractual clauses recognized under Philippine data protection law, or transfers to recipients in countries recognized by the NPC as providing an adequate level of data protection.

All cross-border data sharing arrangements involving personal data are conducted in accordance with Section 21 of the Data Privacy Act and applicable NPC circulars on cross-border data transfers.

Third-Party Services

The bet.100 Platform integrates with third-party game providers, payment gateways, and infrastructure services. While bet.100 ensures that all Personal Information Processors and third-party partners operate under data processing agreements, each third party also operates under its own privacy policy in respect of data it directly collects from you.

Players using GCash or Maya quick-login or payment features are subject to the privacy policies of GCash (GCash Padala, Inc.) and Maya (PayMaya Philippines, Inc.) respectively. Players using live games provided by Ezugi or other providers are subject to those providers' data processing practices, which are governed by contractual obligations with bet.100 consistent with this Policy.

bet.100 is not responsible for the privacy practices of third parties that operate independently and do not act as Personal Information Processors on behalf of bet.100.

Changes to This Privacy Policy

bet.100 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The revised Policy will be published on this page with an updated effective date.

For material changes that significantly affect how we collect or use your personal data, bet.100 will provide advance notice by SMS or email to your registered contact details at least seven (7) days before the change takes effect. Your continued use of the Platform after the effective date of a revised Policy constitutes acceptance of the updated terms.

We encourage you to review this Policy periodically to stay informed about how bet.100 protects your personal data.

Contact & Data Protection Officer

bet.100 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and this Policy. You may contact the DPO for any privacy-related queries, data rights requests, or concerns about how your personal data is processed:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: "Data Privacy Request – [Your Registered Mobile Number]"
• Live Chat: Available 24/7 via the chat icon on the Platform — please state "Data Privacy" at the start of your chat
• Response Time: All data rights requests are acknowledged within 72 hours and resolved within 30 days

If you are not satisfied with bet.100's response to your privacy concern, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines, which maintains jurisdiction over personal data processing activities subject to the Data Privacy Act of 2012.